Dear Mass:
I have a real love/hate relationship with you at times. I adore your pinko commie ways, but I don't understand why you usually insist on electing looney republicans like Mitt Romney as your governor.
Anyway, be that as it may, today I am happy because you let both Rob and me file our taxes online for free, and the process was pretty painless and fast (about a half hour for both of us) despite the fact that each of ours was a little complicated at least.
So, thank you, Massachusetts Department of Revenue, for making my life easier.
love,
Jenn
Also, please note how infrequently this category, "Thanks" is actually used.